Tampa Bay Lightning Launch AI Chatbot, Named First NHL Partner Of Satisfi Labs





(Courtesy of the Tampa Bay Lightning) The Tampa Bay Lightning’s in-area digital assistant has arrived because the group partnered with Satisfi Labs to launch a customer support synthetic intelligence chatbot referred to as “ThunderBot.” With the collaboration, the Lightning are the primary NHL associate for the clever engagement platform, which can function throughout a number of Lightning channels together with net, Lightning textual content membership and NHL and Amalie Area apps. Thunder Bot will serve to reply followers’ questions round parking, concessions, ticketing and different area-associated subjects. After an preliminary run in the course of the last month of this previous season, will probably be absolutely rolled out for the upcoming yr. Sooner or later, the chatbot will even be built-in into the workforce’s Fb Messenger web page, too. “We"re very excited to associate with Satisfi Labs on this revolutionary endeavor,” Lightning Vice President of Advertising Eric Blanke
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